You do not have to be in a crisis situation to call us. All sorts of people call us for all sorts of reasons – loneliness and isolation, sexuality and gender idenitity, sexual health, relationships and meeting people, STIs and HIV, legal and ethical issues, and many more.

This helpline is staffed by self-accepting GLBTTFIQQ people who have trained to help others over the phone in issues around sexual identity.

From the group’s inception in 1972 its main focus has been the telephone help line, originally Gayline, but since 1982 has been Gay/Lesbian Line, and is now known as OUTLine.

At present the organisation has over 40 telephone volunteers who have all had good basic training and have undertaken ongoing training and supervision. All staff – voluntary or paid – are GLBTTFIQQ accepting.

We are always looking for new members, so go to the Get Involved page to find out how you can help and give back to the community.

Our objectives

To support, affirm and advance the Aotearoa New Zealand rainbow communities* to achieve successful outcomes by;

  • providing programmes which cater for social, educational and emotional needs
  • advocating for social, cultural and legal rights
  • nurturing and providing resources to meet community aspirations

*Includes gay, lesbian, bisexual, transgender, takataapui, intersex, fa’afafine, queer and questioning