This confidential service has been provided to NZ by the LGBTIQ+ community since 1972.
Call us on 0800 688 5463
10am to 9pm weekdays, 6pm – 9pm weekends
answered by volunteers, leave a message if we can’t answer and we can call you back
Our volunteers welcome your call to discuss topics around sexuality, gender identity and diverse sex characteristics. They can help you find sources of trusted information, connection to community or peers, and medical or mental health services that welcome LGBTIQ+ people.
All calls and callers are confidential and anonymous.
Calls are welcomed from LGBTIQ+ people, friends and whānau, or professionals who care for them.
We also offer face-to-face counselling services by qualified counsellors in Auckland or Wellington, or via Skype. There is a cost to this service, but we can support you to apply to WINZ for these costs.
OUTLine knows that many people want to reach out and talk, even though the issue is not a question about gender identity or sexual orientation. To be clear in our specialty, we are focusing on these core issues. If you need to talk, OUTLine strongly encourages that: isolation and loneliness can become dangerous. Please check this list of services that may better meet your needs.